Chinese New Year 2014 peak travel season in January and February have seen tour holiday packages, flights, hotels, cruise, express coach bus bookings made at popular NATAS Fair 2013 in Singapore Expo and at Five Stars tours Singapore branches until yesterday.
Five Stars tours Singapore travel agency sudden closure left customers shocked as it was an established tour company in Singapore and Malaysia which made money through express bus air conditioned coach services to Malaysia when it first started two decades ago before expanding to Five Stars Holidays tour group packages by Ken Lim and his four brothers.
Five Stars tours closed and cease operations. Affected customers who paid tour deposits and have purchased travel insurance for your travel will usually be protected against insolvency of tour agency in this case can proceed to file claim for financial compensation, depending on your travel insurance contract.
Other course of actions including making a Police report for Fraud (report online at Singapore Police Force Electronic Police Centre, try Small Claims Tribunals or CASE Consumers Association of Singapore http://www.case.org.sg/making_a_complaint.html but most probably most monies left will be paid to bigger creditors like other tour operators. Do share this if you have friends who may be concerned.